Privacy Policy

1. Introduction

Nipuna AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Financial Copilot platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, organization details)
• Financial data from integrated systems (Tally, Zoho Books, banking systems)
• Communication data from connected platforms (Gmail, WhatsApp, Instagram)
• Payment and billing information

2.2 Information Collected Automatically

• Usage data and analytics
• Device and browser information
• Log files and error reports

3. How We Use Your Information

• Provide, maintain, and improve our AI Financial Copilot services
• Process financial data and generate deterministic analytics
• Send proactive alerts and cash flow forecasts
• Respond to natural language business queries
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data. Our Zero Hallucination Framework ensures that AI never generates financial numbers without validation. All data is encrypted in transit and at rest.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Integrated third-party services (with your consent)
• Service providers who assist in platform operations
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Opt out of marketing communications
• Revoke access to integrated systems

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time, and we will process your request within 30 days.

8. Contact Us

For privacy-related inquiries, please contact us at privacy@nipuna.ai.